COVID-19 PET TRAVEL ADVICE – 2 June, 2020

We value our customers and want to reassure you we are here for you during this unprecedented time. Our latest updates are below and are listed specific to the country/region.

Destination  Australia

Flights are still not available for pets travelling to Melbourne. We are still waiting updates from Qantas to see when the QF10 will start to carry via Perth , then Melbourne.

Destination New Zealand

Currently all flights to New Zealand for both passengers and pets are  still in lockdown, and no dates to re open have yet been made available. Air New Zealand have permanently finished the flight NZ001 LHR-AKL

Destination South Africa

There are daily flights to Johannesburg and Kenya with British Airways. We have had no indication from SAA if and when they may resume their flights.

Destination USA

There are now flights to destinations within the USA. Some destinations are daily, other two or three times a week.  Please, email with your preferred route, and we can indicate if the destination is available, plus provide a full quote.

Destination Canada

There is a daily flight to Toronto with British Airways only. Air Canada are not yet in a position to carry pets.

Destination Europe

Various  European  destinations  with British Airways are  available.  Please, email with your preferred route and we can indicate if the destination is available, plus provide a full quote.

Destination UAE

British Airways and Emirates are flying to DXB.  Due to a change of wording of the Import Certification for entry into DXB, connected with Covid -19  this form has not been agreed , so as at today, no pets are flying from the UK to the UAE until this issue is resolved.

Destination Hong Kong

Pets are travelling to Hong Kong, daily.   However should there be a  case of Covid -19 on the aircraft at arrival, the pet(s)s will be subject to a period of isolation at a Quarantine Unit in Hong Kong.

Destination Far East

Various Destination are available. Please, email with your preferred route, and we can indicate if the destination is available, plus provide a full quote.

Destination South America

Various Destination are available. Please, email with your preferred route, and we can indicate if the destination is available, plus provide a full quote.

General Information

We are receiving regular updates directly from both the airlines and animal reception centres here in the UK and abroad. If you have already contacted us with regards your Pet travel, we will keep you informed with any updates we receive. Should you be thinking about travelling in the future and need advice, please contact us.

We value the health and safety of our staff and have made the decision to enable them to  work remotely from their homes so they may continue to provide you with support and advice, answer any queries and keep you updated on new  developments. 

Our contact details remain the same.

Telephone: +44 (0) 1342 832161 (Mon-Fri 830-1630)

Email: info@ladyhaye.co.uk (emails will be answered within 48hours)

All the best from the Ladyhaye team, please stay safe and take care of one another.

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